NATURE AND SCOPE: The Chief Customer Officer is responsible for the customer service functions of the utility including customer contact and call centers, meter to cash process, key accounts, and customer programs. The CCO is responsible for leadership, innovation, governance, and management of the company's operational and strategic plans for customer care functions. LEVELS OF POSITIONS/DEPARTMENTS/WORK GROUPS SUPERVISED/DIRECTED: Leads functional teams for the areas of contact and call centers, meter to cash process, key accounts, field services, metering, and customer programs. ESSENTIAL DUTIES (Direct and/or Delegated): Effectively leads cust
This job listing is no longer active.
Check the left side of the screen for similar opportunities.
Loading. Please wait.
Questions? Please contact our Customer Service Team 1-888-491-8833