Architectural/Building Construction Engineering Technology
Electrical/Electronics and Mechanical Engineering:
Fire Alarm Systems
The Service Technician will assess, correct and program deficient or malfunctioning electronic FA/Security systems which may include door access control, CCTV, intrusion detection, low voltage communication and fire alarm systems including cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. As a Service Tech, this person is expected to be a highly skilled leader on the Service team reflective of Paracom’s Core Values and Mission.
Assists the Service Manager regarding on-site scheduling of work activities and timely delivery of equipment
Provide the Service Manager with daily progress/status reports for each Service ticket.
Performs quarterly and annual Fire Alarm Inspections.
Inspects Fire Protection Systems and components according to NFPA standards.
Utilizes web-based inspections programs via company iPad.
Tests and inspects fire extinguishers.
Trouble shoots and remediates malfunctioning fire alarm systems, Intrusion alarm systems, access control systems, CCTV & IP Video systems along with system listed in the purpose section above.
Ability to commission and program systems prior to final inspection and turnover to end-user.
May be assigned as installer for various projects when service work is limited.
Performs other related duties as assigned.
Outstanding customer service skills
An understanding of communication systems and how they work
Complete understanding of inspection and testing of Fire Alarm systems per NFPA
Proficient in the use of test meters and other diagnostic equipment
Ability to use hand tools and power tools
Ability to communicate effectively with peers and supervisors
Excellent analytical and problem-solving skills
Willing to learn new job-related skills and/or update skill sets
Work with electronic security
Runs electrical wiring in crawl spaces; related activities to include drilling, trenching, and aerial runs
Responsible for the connection of control panels, application requirements, wire concealment, and security software installation
Completes all wiring, connections, and equipment installations, ensuring that systems are complete and operational according to contract requirements
Responsible for programming and commissioning the FA and or Security System for final inspection and turnover to End-user.
Troubleshoots new system installations to ensure that they are functioning properly and that they meet local, county, state and/or federal codes and any licensing and/or insurance requirements
Supervise several teams of Tech I’s and II’s concurrently
Additional duties as assigned by manager
High School Degree or equivalent is required
Minimum 5 years-experience in the electronic security, fire alarm or low voltage communication industry installing field devices, programming systems, and running medium to large sized jobs required
Good verbal and written communication skills
Ability to establish and maintain effective working relationships with both internal and external customers
Strong troubleshooting skills and mechanical aptitude
Ability to meet deadlines
Ability to be on-call on a rotational basis
Must be detail-oriented and organized
Possess or have ability to obtain proper state licensing once hired (Low Voltage D license, Alarm Installer license, Fire Alarm licensed in Denver & CO Springs, etc.)
Ability to complete time entry from home daily via the internet
Ability to deliver product familiarization training to end-users
Strong proficiency in MS Office products (Word, Excel, and Project)
Ability and track record of successfully loading servers with third party applications
Ability and track record of successfully deploying IP video solutions
Possess general working knowledge of network architecture
Overnight travel may be required on an as-needed basis
License and/or certification requirements
Must possess a Nicet Level II or greater
If Nicet Level II is not in possession, the candidate must possess both a Denver and Colorado Springs Fire Alarm License (Blue Card)
Paracom Systems is a systems integrator that specializes in providing our customers a complete solution that is tailored to your needs, meets regulatory requirements and is executed exceptionally by certified professionals.