Loudon Utility Board is seeking to hire a Customer Service Coordinator. Working under the direction of the Director of Customer Service, in this position you will manage existing customer inquiries and complaints via phone, email, and in person by providing service information and resolving any emerging problems that customers might face with accuracy and efficiency. You will also be expected to fill in for Director of Customer Service during absences.Duties include:• Answer incoming calls pertaining to service, billing, payments, and new or transferred service and 811 calls and resolve customer issues.• Review applications for service, prepare service orders, and transmit to appropriate departments.• Process new customer applications in the Local Government Syst