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California State Polytechnic University, Pomona

Pomona, California

The Dyson Corporation Logo
The Dyson Corporation

Painesville, Ohio

Michigan Department of Environment, Great Lakes, and Energy Logo
Michigan Department of Environment, Great Lakes, and Energy

TBD, Michigan

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Tampa Bay Water

Clearwater, Florida

The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

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Moffatt & Nichol

Raleigh, North Carolina

Albert Einstein College of Medicine

Bronx, New York

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NOV

Houston, Texas

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Mason County PUD No 1

Shelton, Washington

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University of Nevada Las Vegas

Las Vegas, Nevada

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Nemera

Buffalo Grove, Illinois

The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

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Water-Right (an A.O. Smith Company) Logo
Water-Right (an A.O. Smith Company)

Nationwide

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Emtec Consulting Engineers

Ronkonkoma, New York

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Eurofins/TestOil

Strongsville, Ohio

Oregon Department of Transportation

The Dalles, Oregon

San Francisco Public Utilities Commission (SFPUC)

San Francisco, California

University of California, Agriculture and Natural Resources

Merced, California

Caldwell Partners

San Antonio, Texas

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Northern Wasco County PUD

The Dalles, Oregon

Providence Healthcare Group

St. Petersburg, Florida

Battelle Memorial Institute

Columbus, Ohio

Unirac 1411 Broadway Boulevard NE Albuquerque NM 87102-1545 USA Logo
Unirac 1411 Broadway Boulevard NE Albuquerque NM 87102-1545 USA

Albuquerque, New Mexico

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Chief Customer Experience Officer
PURPOSE OF POSITION The Chief, Customer Experience Officer will oversee the strategic planning, development, and implementation of the SCRRA’s communication and marketing plans, campaigns, and activities to align with the Agency’s vision and goals. This position will be responsible for bringing the Agency’s message to the public, driving public awareness, and increasing ridership. Additionally, this position will provide oversight and leadership for SCRRA’s Customer Experience Unit, which includes Customer Relations. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives general oversight from the CEO and Board of Directors.


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